Privacy Policy

Last Updated: 6 July 2026

This Privacy Policy explains how Al Rawya Company, operating the Al Mazraa website, collects, uses, stores, and protects personal information when visitors access or use our website: www.almazraaiq.com.

By using our website, submitting a form, contacting us by phone, email, WhatsApp, or interacting with our online pages, you agree to the practices described in this Privacy Policy.

1. Company Information

2. Information We Collect

We may collect the following information when you use our website or contact us:

• Full name
• Email address
• Phone number
• Company name, if provided
• Inquiry details, message, or subject
• Product interest or business enquiry details
• IP address
• Browser type and device information
• Website usage data, such as pages visited, time spent on the website, and form submissions

We collect this information only when it is necessary to respond to your inquiry, improve our services, manage business communication, or enhance website performance.

3. How We Collect Information

We may collect information through:

• Contact forms on the website
• Product enquiry forms
• Business enquiry or supplier enquiry forms
• Email communication
• Phone calls or WhatsApp communication
• Website cookies and analytics tools
• Social media links or interactions

4. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your questions, requests, or business enquiries
• To provide product information and customer support
• To process supplier, distributor, or wholesale enquiries
• To improve our website, products, and services
• To communicate important updates related to our products or services
• To maintain website security and prevent misuse
• To comply with applicable legal, regulatory, or business requirements

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our pages.

Cookies may help us:

• Remember user preferences
• Improve website performance
• Understand visitor activity
• Measure marketing or campaign performance

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Sharing of Information

We may share limited personal information only when necessary with:

• Website hosting providers
• Technical support or IT service providers
• Marketing or analytics service providers
• Business partners involved in responding to your enquiry
• Government authorities, regulators, or legal bodies, if required by law

All third-party service providers are expected to handle personal information responsibly and only for the purpose for which it was shared.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted through the internet.

8. Data Retention

We keep personal information only for as long as necessary to fulfill the purpose for which it was collected, including customer support, business communication, record keeping, legal compliance, and internal administrative purposes.

When personal information is no longer required, we may securely delete, anonymize, or archive it.

9. International Data Processing

Some website, hosting, email, analytics, or technical service providers may process information outside Iraq. By using our website, you understand that your information may be transferred, stored, or processed in countries where our service providers operate.

We take reasonable steps to ensure that such service providers protect personal information appropriately.

10. Marketing Communication

If you contact us or submit an enquiry, we may use your contact details to respond to you or send information related to our products, services, offers, or business updates.

You may request to stop receiving marketing communication at any time by contacting us through the email address provided in this Privacy Policy.

11. Children’s Privacy

Our website is intended for general business and customer use. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites, social media pages, or external platforms. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

13. Your Rights and Choices

You may contact us to:

• Request access to the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, where applicable
• Withdraw consent for certain communications
• Ask questions about how your information is used

We will respond to such requests within a reasonable time, subject to applicable legal and business requirements.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

Any updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or how we handle personal information, please contact us: